Our specialist support department is currently receiving a large number of e-mails and calls regarding questions about year-end processing, ELM insurance profiles and the new salaries from January 2025. We are working hard to process all cases. It may take a little longer to respond in the next few days.

Please choose email as your first priority. You can contact our support team at support@swisssalary.ch. Please only contact our support team by phone in urgent cases, on +41 31 950 07 77.

We thank you for your understanding and patience and remain at your disposal.

Have you read our FAQs? Most of the questions we receive in support are answered here.

- Do you know our manuals? If not, you will find the link here. We have also created a special year-end manual for you.

- Are you having problems with the ELM notification? Have the ELM insurance profiles been correctly stored in the payroll master data? We can advise you quickly if you have the valid ELM insurance profiles (german Link).